Patient Information

New Patient Forms

To save time at your visit, please download, fill out and bring the following forms with you. Arrive 15 minutes before your appointment to review your patient information with our staff. Upon arrival, please have proper identification and insurance cards available for our team member at the front desk.

Patient Registration

Financial Policy

HIPAA Privacy Form

New Patient Records Transfer

All 4 new patient forms in one document

Southwest Internal Medicine Records Transfer Form

Appointments

Patients are seen at our office Monday through Friday by appointment. To best serve your needs, we request that you call in advance so that we may schedule a day and time that is convenient for you. However, same day appointments are usually available in an emergency - especially if you call early in the day.

To schedule an appointment, please call (407) 297-3626. If you reach our voicemail system, simply follow the voicemail instructions. All calls will be returned as soon as possible and before close of business the day of your call except for those calls received by our office after 3:30 pm.  Calls after 3:30 pm may not be received by our office in a timely manner and may require a call back on the following business day.

VERY IMPORTANT: If you need to cancel or reschedule an appointment, you MUST call 48 hours in advance of your appointment time. If you do not show for your appointment, or fail to give 48 hours notice of a need to cancel or reschedule, you will be charged a fee.

Telephone Calls & Procedures

The main number at Meyer Internal Medicine is (407) 297-3626 and is answered by our receptionist during regular business hours. When you call during this time, with a problem or questions, our staff has been instructed to ask your name, phone number and the nature of your medical concern, need or problem. Your message is then relayed to the appropriate health care professional. They will return your call as soon as possible. Because your chart may need to be reviewed by the assigned healthcare professional before calling you back, please be patient, as it is in your best interest for us to have a thorough understanding of your medical history before calling you back.

For calls regarding appointments, billing, referrals or insurance, please call our main number and ask the receptionist to connect you with the appropriate staff member. Calls for non-medical issues will be returned within 24 hours.

Prescription Refills

Prescriptions and all refills are issued during the time of your office visit. Please assess any refill needs prior to coming into our office. When calling for refills, please leave your name and a contact number as well as the phone and fax number of the pharmacy.

All requests from mail order pharmacies must be hand delivered or faxed to our office at (407) 297-3772.  Requests left without the pharmacy phone and fax number cannot be processed.

Referrals

If you are calling for a referral we ask that you call our office at least 72 hours in advance of your specialist physician appointment. In order to avoid any misunderstanding, please confirm your referral with your insurance company.

Insurance

We participate with many insurance companies. To confirm Dr. Meyer and Meyer Internal Medicine are currently participating in your insurance plan, please contact your health insurance company using the phone number located on the back of your insurance card. We will collect your deductible, co-pay and fees for any non-covered services, along with any outstanding balances, at the time of your visit. We accept cash, checks, Visa, Mastercard, and American Express for payment.

Confidentiality

Your medical records are completely private at Meyer Internal Medicine. To ensure patient confidentiality and conforming to HIPPA regulations, Meyer Internal Medicine will not release information about your health or services rendered to anyone, including any family members, without your written consent.

Hours of Operation

Meyer Internal Medicine sees patients Monday through Friday from 8:00 am to 5:00 pm., excluding holidays. After hours appointments are available by special arrangement in advance and may require an additional fee. All non-emergency issues should be addressed during office hours. Laboratory hours start at 7:30 am.

Emergencies & After Hours

For any life-threatening emergency, always dial 911. For urgent health care concerns after regular office hours, call (407) 297-3626.  Our answering service will respond and relay your message to the health care professional on call. You will then be contacted to discuss your situation and instructions will be given to you by a member of our team. If you have not heard back from one of our health care professionals within 30 minutes, please call again. Please refrain from calling after hours for routine questions or prescription refills, as these request are filled only during regular office hours.